9wickets Terms and Conditions

9wickets is an online gaming platform built for players in Bangladesh. These Terms & Conditions serve as a legal agreement between 9wickets and its users. By accessing the website, creating an account, or playing any game, you agree to be bound by these terms.

We may update these Terms & Conditions from time to time. Any changes will be announced on the website and reflected in the "Last Updated" date. Continued use of the platform after changes have been made constitutes acceptance of the revised terms.

The following conditions must be met to open an account and play on 9wickets:

• You must be 18 years of age or older.
• All information provided at the time of registration must be truthful and accurate.
• Each individual may register a maximum of one account.
• Opening multiple accounts from the same IP address or device is strictly prohibited.
• Family members may register separate accounts, but must notify us in advance if they share the same device.

Account Verification (KYC)

For security purposes, 9wickets may request identity verification at any time. You may be required to submit a copy of your national ID or passport. Failure to verify may result in temporary suspension of withdrawal or bonus privileges.

Deposits on 9wickets can currently be made via bKash, Nagad, and Rocket. The following rules apply to all deposits:

• The minimum deposit amount is BDT 100.
• The account used for the deposit and the 9wickets account must belong to the same person.
• Deposits made through a third party will not be accepted and will be returned.
• Deposits are usually credited to your account within 5 minutes. If you experience any issues, please contact support.
• 9wickets never charges extra fees on deposits.

Withdrawals on 9wickets are simple and fast. However, the following conditions are mandatory:

• The minimum withdrawal amount is BDT 300.
• Withdrawal requests are typically processed within 15 minutes.
• Withdrawals will only be processed to the mobile banking number used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Large withdrawal requests may be held until KYC verification is complete.
• 9wickets reserves the right to investigate withdrawals in cases of suspicious activity.

For more details on withdrawals, please visit our Withdrawal Page View.

9wickets offers a range of bonuses — welcome bonuses, cashback, referral bonuses, and tournament prizes. Each bonus comes with its own terms. The general bonus rules are outlined below:

Wagering Requirements

Once a bonus is credited, a specified wagering amount must be met before withdrawal. For example, if the wagering requirement is 20x and you received a bonus of BDT 500, you must place a total of BDT 10,000 in bets before making a withdrawal.

Other Bonus Rules

• Each bonus offer can only be claimed once (unless otherwise stated).
• Any misuse or manipulation of bonuses will result in cancellation of the bonus and any associated winnings.
• Bonuses are generally valid for 7 days unless otherwise stated in the specific offer.
• 9wickets reserves the right to modify or cancel any promotion at any time.

All game outcomes on 9wickets are determined by RNG (Random Number Generator) technology, which has been independently audited. Tampering with any game result is completely impossible.

• Exploiting any vulnerability in the software or system for personal gain is strictly prohibited.
• The use of bots or automated software is strictly prohibited.
• Colluding with other users or engaging in coordinated betting is strictly prohibited.
• In the event of any technical issue or error, 9wickets reserves the right to void the bets in question.
• 9wickets is not liable for any losses caused by network issues during gameplay.

The following activities are strictly prohibited on the 9wickets platform. Violations may result in account suspension and balance forfeiture:

• Money laundering or any other illegal financial activity.
• Opening an account using a false identity or another person's information.
• Creating multiple accounts to claim bonus offers.
• Hacking, phishing, or any attempt to gain unauthorized access to the system.
• Attempting to harass or harm other users.
• Playing on behalf of a minor or managing an account for one.

9wickets believes gaming should be fun — not stressful. That's why responsible gaming is our top priority. The following tools are available on the platform:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks.
• Reality Check: Your playtime and spending details are displayed at regular intervals.

If you notice any signs of gaming addiction or problem gambling, please contact our Responsible Gaming Page View.

9wickets takes your personal information seriously. Details provided during registration are used solely for account management, security verification, and service improvement.

• Your information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Our servers undergo regular security audits.
• Never share your account details with anyone — 9wickets will never ask for your password.

For more details, visit our Privacy Policy Read.

Playing games on the 9wickets platform is entirely voluntary and at your own risk. 9wickets will not be held responsible for the following:

• If a game is disrupted due to an internet disconnection.
• Losses caused by issues with third-party software or devices.
• Financial losses from winning or losing games are a normal part of gaming.
• If account credentials are compromised due to the user's own negligence.

If you have a complaint about 9wickets, please contact our support team directly. We take every complaint seriously and aim to provide an initial response within 48 hours.

• Support Email: [email protected]
• Live Chat: Available 24/7 (after logging in to the platform).
• When submitting a complaint, please provide your account ID and a description of the issue.
• For financial disputes, please attach screenshots of the relevant transaction.

These Terms & Conditions are governed by the applicable laws of Bangladesh. Any disputes will first be addressed through mutual discussion. If no resolution is reached, the matter will be referred to the relevant legal authority.

The English version of the 9wickets Terms & Conditions shall always be considered the authoritative version. In the event of any discrepancy between language versions, the English version will prevail.